1.11 | Report a Problem

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About Reporting a Problem

The Student Help menu includes a link to Report a Problem and also to search the Canvas Guides. Additional links in the Help Menu may be included by your institution. Reporting a Problem alerts your institution and Canvas of any problems that you are having.

 

Accessing Help to Report a Problem

animation of the process outlined below

 

      1. To Report a Problem, select Help from the Global Navigation menu. 
      2. Click Report a Problem.  
      3. Enter a subject, detailed description of the problem, and choose from the drop down menu the best match to how the problem is affecting you. 
      4. Then click, submit ticket.

Related Canvas Guides: